We had a ductless unit put in. From the very first time at our house for an estimate, this company was professional, knowledgeable, and prepared. Whenever there was a question, or concern, their customer service was responsive immediately and able to answer any questions. They showed up for the job on time and ready to work. They were well-equipped with what they needed for the job, clean and thoughtful when they needed to be both inside and outside for the installation, and professional the entire time. Their work was high-quality, way more than we ever would have expected and their attention to detail is outstanding. We have become customers moving forward for sure!